Aug 19, 2007
Our First Trip With Sundance Vacations
I was asked to give feedback on our experience with our Sundance Vacations plan. We have only gone on one trip so far, which was to Hilton Head during Memorial Day week this year (2007). We have visited Hilton Head 5 times previously, but this is the first time we stayed at a TAN condo. We had a great experience overall. The condo was nicely furnished and decorated, and this unit even came with bedding and towels. The complex has a really nice pool and is about a 10-minute walk to the beach.
We had a problem with the dishwasher in our unit, so I called the customer service number on Memorial Day, and a repairman was out to fix the appliance the next morning. Even though there was a problem, it was resolved promptly.
We had such a good experience that we are planning to go back to the same property in 3 weeks!
~ J. Doherty
