Chicago

Although Sundance Vacations President John Dowd has been attending the American Resort Development Association (ARDA) meetings for the past 18 years, he recently joined the organization. ARDA is a Washington D.C.-based professional association representing the vacation ownership and resort development industries. Established in 1969, ARDA has approximately 1,000 corporate members ranging from privately held firms to publicly traded companies and international corporations with expertise in shared ownership interests in leisure real estate.

ARDA promotes the growth and development of the timeshare/vacation ownership industry through a variety of capacities: Advocacy, Networking, Business Partnerships/Bridge Building, Outreach, Knowledge, and Support and Development.

Sundance Vacations wasn’t a member of ARDA in the past, simply because it was more focused on timeshares. The industry is constantly changing, and ARDA now fits the Sundance Vacations product better. ARDA is redefining leisure travel. According to ARDA, “With today’s evolving vacation home market, consumers have an increasingly diverse marketplace and options in leisure travel; the growing variety of vacation home options includes Timeshare/Vacation Ownership; Fractional Ownership/Private Residence Clubs; Destination Clubs; Condo Hotels; and Traditional Second Home Ownership.”  

For more information visit www.arda.org

Sundance Vacations recently teamed up with Dun and Bradstreet. D&B is a financial rating company that is the world’s leading source of commercial information and insight on businesses, enabling consumers to decide with confidence. D&B has been in business for the past 167 years.

The Dun and Bradstreet website report will display financial details on Sundance Vacations including: trade payments, history and operations, public filings, risk of financial stress, risk of payment delinquency, supplier evaluation risk, credit capacity, and financial overviews. Sundance Vacations holds one of the highest financial ratings with D&B.

“Through Dun and Bradstreet customers can feel confident about the financial stability of Sundance Vacations,” explained Sundance Vacations Founder Tina Dowd.

For more information, please visit the Sundance Vacations corporate website at www.sundancevacations.com and click on the D&B logo at the bottom of the homepage.

Sundance Vacations is, for the second year in a row, participating in the Tax Refund Program. The Tax Refund Program was created to help potential customers travel more during tough economic times.

The Tax Refund Program allows customers to use their tax refund toward a travel package and get an equal credit from the company. Customers have the opportunity to choose any portion of their tax refund and apply the whole amount or any smaller portion to a vacation package. The credit you receive from Sundance Vacations is equal to the portion you apply toward a travel package. The tax refund benefits the customer because Sundance Vacations is actually doubling their refund.

The tax credit does exceed the actual purchase price. The maximum credit is the total amount of the tax refund. The actual credit is the amount the customer chooses to apply toward the purchase of a Sundance Vacations package. Customers are not eligible for cash back. In order to receive the credit, customers are required to provide a copy of their official refund check. The Sundance Vacations Tax Refund Special started at the beginning of the tax season. The program ends April 30, 2010.         

Please visit a local Sundance Vacations sales office for more information.

The Better Business Bureau, one of the first organizations to rate businesses on their honesty and fairness to customers, has improved their rating system. The new and enhanced ratings are now shown as letter grades. The new business ratings are shown as letter grades A+ through F.

The letter grades provide more specific information for businesses to find suppliers and vendors, and at the same time provide a more precise guide to improving their own operations. The new ratings also help consumers to find trustworthy businesses. Previously the Better Business Bureau was using satisfactory and unsatisfactory ratings. The new grades give consumers a better idea of where a company stands with the public. The new letter-grade concept was tested for more than two years at selected BBB’s.

As part of its strategy to build trust in the marketplace, the Better Business Bureau also recently changed the way businesses affiliated with the organization were designed, from “BBB Member” to “BBB Accredited Business.” The “Accredited” designation highlights the fact that businesses have been evaluated by BBB and have contractually agreed to meet and uphold BBB’s high standards for integrity and reliability when dealing with customers. (BBB Alert, June 09, pg. 1)

Sundance Vacations is a member of the BBB in every market we operate in. The grades for each location are as followed: BBB of Washington DC and Eastern PA (Harrisburg, King of Prussia, and Wilkes-Barre): A-, BBB of Wisconsin (Brookfield): A+, BBB of New Jersey (Princeton, Rockaway): A+, BBB of Illinois (Downers Grove): A+.

For more information on BBB ratings and to find out ratings of local businesses, go to www.bbb.org.

The Sundance Vacations Dowers Grove office was selected as a finalist for the Charity Contribution Award by the Downers Grove Chamber of Commerce.

The award will be judged by the company’s unique or innovative approaches, community involvement, employee empowerment, and the vision and mission of the selected company.

The award luncheon will be held on Wednesday, February 11th at the Doubletree Guest Suites and Conference Center in Downers Grove, Illinois.

Congratulations to everyone at the Downers Grove office! Keep up all of the great work!

Hello from Chicago!

I must say, this is my second time in Chicago, and my feelings haven’t changed. I am in love with this city!! There is so much to see in my short stay here. But, for those of you who know me, I’m totally a little tourist at heart. I’m staying at the most amazing hotel ever…The Drake on the Magnificent Mile..Courtesy of John and Tina Dowd of course! I almost feel like McCauley Culkin in Home Alone, you know when he was lost in New York!! Although I’m having the greatest time, I am experiencing Sundance withdrawal! I miss my little desk in the middle of the hallway. So,  you’re probably wondering, what the heck is she doing in Chicago? Well, before you get your britches in a bunch…I’m currently attending a Corporate Communications Conference. Some of the seminars I have monitored so far include: Smarter, Faster Communications in the New Millennium, Small photo budget, big image impact, Web 2.0 to keep up with and join the conversation, How to write a big story in a little time, etc. So does that answer your question? Yes..I am working!! While at the conference, I’ve realized that I have a hard time speaking up in a room full of people, especially when there are really important people in the room. It’s kind of like being scared to ask a question in high school, because you think it might be stupid to someone else. I took a chance today, and actually asked some questions. Would you believe that there were people who thanked me, because they were also curious about the same thing. It was a great lesson.. I have learned so many useful communication tools that I can’t wait to bring back to Sundance.. Well, it’s just about dinner time, and some Chicago style deep dish pizza sounds phenomenal! Humm…I wonder how many points this will cost me. Its a good thing I’m skipping weight watchers this week!

Do you have any ideas on what would make the communication better or easier at Sundance Vacations? Why do you think everyone is so afraid to speak up during meetings with the "big" people?

-Amanda