According to the Stevie Awards, “Organizations that focus on their customers can survive and thrive in tough economic times.” Sundance Vacations proved the focus is clearly on our customers after recently accepting a Stevie Award at the Eden Roc Renaissance Hotel in Miami Beach, Fl on February 22nd. Sundance Vacations won the award for Sales Department of the Year-Hospitality and Tourism at the 4th Annual Stevie Awards for Sales and Customer Service. This is the second consecutive year that Sundance Vacations was honored with this award. The company was also a finalist for Sales Director of the Year (Assistant VP of Sales-Shane Lewis) and Contact Call Center of the Year (Over 100 seats). More than 500 entries were submitted to this year’s competition, which includes 27 categories for customer service and 41 categories for sales. Congratulations to Sundance Vacations!
Do you think companies who are more customer oriented have a better chance at survival in a recessed economy?
Sundance Vacations is a finalist in THREE categories in the 4th annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success. The company became finalists in the following categories: Sales Director of the Year-Shane Lewis, Best Sales Team-Hospitality and Tourism, Best Contact Call Center-Sundance Event Marketing.
The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.
Stevie Award winners will be announced during a gala banquet on Monday, February 22 at the Eden Roc Renaissance Hotel in Miami Beach, Florida. Sundance Vacations representatives will be in attendance for support and to hopefully bring home a Stevie Award.
More than 500 entries were submitted to this year’s competition. There are 27 categories for customer service professionals and 41 categories for sales professionals.
Wish Sundance Vacations best of luck as they prepare to attend the February 22nd Gala in Miami Beach.
Sundance Vacations employees including Sundance Vacations President John Dowd recently attended the Best Places to Work awards ceremony in Hershey, PA. Sundance Vacations was named one of the Best Places to Work in Pennsylvania for 2009. The company finished among the top 30in the statewide employee poll for large-sized companies (251 or more employees).
“Sundance Vacations provides a stable career for hundreds of PA employees. Despite the current recession, great things are happening at Sundance Vacations - including making the Inc. 500/5000 list of Fastest Growing Companies this year, said Sundance Vacations Founder Tina Dowd. “We’re honored that our employees have also named us as one of the Best Places to Work in PA. We’ll be celebrating these achievements and many more at our annual awards gala in two weeks,” added Dowd.
Sundance Vacations would like to congratulate two of our favorite Women in Business! Sundance Vacations Founder Tina Dowd and Sundance Vacations Assistant General Manager Denise Miller were recently recognized by the Stevie Awards for being exceptional! Tina Dowd is a finalist for a Stevie Award for Best Entrepreneur, and Denise Miller is a finalist for Best Executive.The Stevie Awards ceremony will take place on November 13th at the Marriott Marquis in New York City.Stay Tuned!
Join me in wishing Tina and Denise the best of luck in bringing home the Stevie trophy!!
Sundance Vacations Celebrates National Customer Service Week
Sundance Vacations has approximately 50,000 customers and we’re still counting! The company was founded in 1991 to provide quality vacations at a fraction of the retail rate. Travel choices are endless in this destination-based program that enables customers the opportunity to vacation in many popular resort areas.
Did you receive outstanding customer service or have a great experience with the Sundance Vacations Customer Service Department? We would love to hear about it! Please share your experience with us by posting a comment below.
Sundance Vacations recently donated a vacation week to the Chicago Better Business Bureau in support of the Chicago BBB Torch Award for Marketplace Ethics. The company is honored to support the 13th Annual Torch Awards Program. Sundance Vacations donated a seven night free vacation to one of Sundance Vacations’ numerous resort properties. The Torch Award ceremony will be held on Thursday, December 3rd at the Holiday Inn Mart Plaza, Chicago. Sundance Vacations has a proud member of the Chicago Better Business Bureau since 2005.
Have you made a donation recently? What is your favorite charitable organization to donate to?
Congratulations team, we did it!! For the third year in a row, Sundance Vacations was named as one of the Best Places to Work in PA. Hundreds of employees anonymously participated in the survey process. Participation levels were so significant, that Sundance Vacations proves to be one of the best places to work, because of its employees.
Companies from across the state entered the two-part process to determine the 100 Best Places to Work in PA. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophies, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determine the top companies and the final ranking. Best Companies Group managed the overall registration and survey process.
This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Pennsylvania, benefiting the state’s economy, its workforce and businesses. Last year Sundance Vacations was named #12 Best Place to Work in PA.
Sundance Vacations will be recognized and honored at the Best Places to Work in PA evening awards ceremony on Tuesday, December 1, 2009, at the Hershey Lodge & Convention Center. The final rankings will be revealed at the ceremony. Stay tuned!
Every year right before the annual company picnic, Sundance Vacations holds an essay contest for all employees and their children. This year’s essay topic was “What is your favorite vacation destination?” There were two age groups. The first was age’s 8-13 and the second was age’s 14-college. One winner was picked from each age group and awarded a $500 scholarship. The essays were judged by Sundance Vacations Founder Tina Dowd. A small ceremony was held at the company picnic (Dorney Park in Allentown, Pa) Sundance Vacations VP of Marketing Joe Molitoris announced the winners.
This year, for the age group 8-13 the 2009 winner was Courtney Allen. Courtney is 11years old, and a 6th grade student. Courtney is saving her money for a rainy day. Some of Courtney’s interests include: Drama, Basketball, and has participated in Forensics with her school. Courtney currently made the honor roll for the 08-09 school year. Courtney’s mother Christina Allen is a Manager in the Inbound and Rescheduling Department for Sundance Vacations.
For the 14-college age group, the 2009 winner was Marie Ripa. Marie is a night shift marketer in the Sundance Vacations Mount Carmel office. Marie is 18 years old. She is a student at Brown University. In her spare time Marie enjoys hanging out with friends, reading, playing the violin, and playing on the computer. Marie is very modest about her “hard to beat” bowling skills. She is currently also learning four different languages, Spanish, French, Italian, and Latin.
Sundance Vacations recently won the 2009 Pride of Place Award. The Pride of Place awards recognize local businesses that have created and changed their facilities and in the process, significantly enhanced the community.
The company was honored by the Wilkes-Barre Chamber of Commerce on June 24th at Genetti’s Hotel in Wilkes-Barre, Pa. The ceremony was sponsored by Geisinger Health System and Geisinger Health Plan. The luncheon honored Sundance Vacations for the Restoration/ Renovation/ Remodeling on the company’s corporate office. “It’s only fitting that one of the Best Places to Work in Pa should also have one of the best renovations,” said Founder John Dowd.
The Wilkes-Barre Chamber of Commerce also awarded the following businesses with a Pride of Place award: Shazam Realty (Environmental Enhancement), Loren Grossman Dental Office (Interior Design), Insalaco Hall at Misericordia University (New Construction), Mohegan Sun at Pocono Downs and Luzerne County Community College’s Public Safety Training Institute (Community).
Sundance Vacations is very proud to have been recognized for their community enhancement. “I believe businesses in Wilkes-Barre aren’t focused on making a buck, but they truly care about the community and the customers they serve,” said Greater Wilkes-Barre Chamber of Business and Industry President Todd Vonderheid.
Sundance Vacations employee Doreen Miller (Shamokin Marketer) was named a Stevie award winner at the American Business Awards in New York City for Best Marketer of the Year! The company was also named finalists in six other categories including: Best Overall Company, Fastest Growing Company, Sales Department of the Year (King of Prussia), Executive of the Year (John Dowd), Support Staffer of the Year (Natalie Cassarella), and Information Technology Executive of the Year (Tom Berger).
After a challenging year in business for our country, the 2009 American Business Awards crowned this year’s winners at the Stevie Awards gala at the Marriott Marquis in New York City. Sundance Vacations competed against more than 2,600 entries from companies of all sizes and in virtually every industry.
This is exciting news for Sundance Vacations. Join us in congratulating Doreen and all other finalists on their achievements!
Sundance Vacations employees including Sundance Vacations President John Dowd recently attended the Best Places to Work awards ceremony in Hershey, PA. 
