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Oct 13, 2009

Sundance Vacations Participates in National Customer Service Week

Flip Camera Winner and VP of Sales Mike Milillo

Flip Camera Winner and VP of Sales Mike Milillo

The Customer Service Department at Sundance Vacations observed National Customer Service Week from October 5th-9th. The week was full of exciting activities. Two events that recognized Sundance Vacations customers were a blog contest on the Sundance Vacations Travel Blog, and a prize giveaway at each of the seven Sundance Vacations sales offices each night the offices were open during the National Customer Service Week.

The winner for the best customer service experience posted on the Sundance Vacations Travel Blog was Dale Kilian from Princeton, New Jersey. Mr. Kilian picked up his Flip Camera at the Sundance Vacations Princeton office on Saturday, October 10th. Congratulations Dale, we’re very glad that you enjoyed your customer service experience with Sundance Vacations!

We also extend a happy congratulations to all of the customers who visited a Sundance Vacations sales office during the National Customer Service Week and won a gift just for giving us a chance to introduce the wholesale vacation program.

What a successful National Customer Service Week! Do you have any customer service praises that you would like to share?

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17 Responses to “Sundance Vacations Participates in National Customer Service Week”

  1. adam kaper - October 13th, 2009 at 8:54 pm

    Being nice to customers is great because good news travels fast and bad news travels faster.

  2. candy b. - October 13th, 2009 at 9:26 pm

    Congrats to both Dale and the outstanding customer service department!

  3. Bill Sisk - October 13th, 2009 at 11:10 pm

    Quite right Adam.

  4. Shae - October 14th, 2009 at 8:52 pm

    Sundance Vacations is the best travel company out there!

  5. Jay - October 14th, 2009 at 10:09 pm

    We had a blast last week giving out gifts to lucky clients!!

  6. Irene S. - October 14th, 2009 at 10:31 pm

    nice way to capture all the special moments on vacation !!

  7. carol - October 14th, 2009 at 10:39 pm

    Sundance always cares about their customers!

  8. Sydney - October 14th, 2009 at 11:41 pm

    Congratulations Dale!! Sundance Vacations appreciates all of it’s customers..: )

  9. Tina - October 15th, 2009 at 4:26 pm

    The entire employee team really enjoyed having some fun during customer service week. We gave away t-shirts and tote bags to random customers but Dale from Princeton is the really lucky winner. I love my flip video camera so I hope he records many happy vacation memories with his new flip.

    Even though the official national customer service week is over, Sundance Vacations staff continue to practice great customer service skills.

  10. zijada - October 15th, 2009 at 8:51 pm

    Our customers always walk away with a smile on their face..its great to be a part of it!!!

  11. Robin R. - October 15th, 2009 at 11:33 pm

    Great way to capture all the great moments with family and friends on vacation. Congrats!

  12. Jimmy D. - October 16th, 2009 at 10:58 pm

    Love being able to make peoples vacation dreams come true!

  13. Dale - October 27th, 2009 at 3:15 am

    Wow !! thanks so much for the congrats everyone !

    I’m still partially in shock cause I really never win ANYTHING !! .. the camera was outta-th’ box and in use Before I even left the office.
    Thanks to you Nicole at the front desk ~ Ha Haa!! my first “victim” :) LOL!! So far that Flip has captured scenes My Mom’s Birthday , one of my closest friends Fran Capo.. the World’s fastest Talking Female taking her son Skydiving for His Birthday, used at NYC film festival and will see Alot of Great/Funny times On-Location at film sets as I begin my lifes Journey as an Actor .. AND ofcourse capturing the F-U-N and Adventures I’ll be finding on Vacations I’ve been ached to have for Y-E-A-R-S !! Thanks SO MUCH to the wonderful Family of People ( So oka-a-y , Fine! I’ll call them Employees ) that have been so incredibly helpful as I’ve become a new member with Sundance Vacations ! I’m very hard to impress, But You Guys, YYYYOU Guys Are just AWESOME !!! YOU GUYS RRROCK !!

    Thank You

    *Create a G-r-e-a-t Life !! Dale

    PS. please keep your fingers crossed for me & the rest of good friends I’m fortunate to work with .. Cast & Crew of High Hopes !! The 4 minute trailer for our TV/Sitcom Pilot is.. High Hopes Official Trailer on Youtube. THANK Y-O-U SO MUCH !!!

  14. Judy Romanelli - November 4th, 2009 at 5:57 pm

    Congratulations, once again, Dale! It was a pleasure speaking with you. People like you make us forget we’re actually working!! Create wonderful memories and enjoy your camera! All of the members of our New Client Services team and our family members have their fingers crossed for you…that’s a lot of fingers!!

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