Archive for September, 2009

Sundance Vacations Celebrates National Customer Service Week

Sundance Vacations has approximately 50,000 customers and we’re still counting! The company was founded in 1991 to provide quality vacations at a fraction of the retail rate. Travel choices are endless in this destination-based program that enables customers the opportunity to vacation in many popular resort areas.

Did you receive outstanding customer service or have a great experience with the Sundance Vacations Customer Service Department? We would love to hear about it! Please share your experience with us by posting a comment below.

Sundance Vacations recently donated school supplies as well as three office desks to John Bartram High School in Philadelphia, Pennsylvania. The supplies donated will benefit students in grades 9-12. The supplies ranged from binders, pen and pencils, notebooks, folders, pencil sharpeners for the classroom, Sharpie markers, etc. In addition to the donation of school supplies, Sundance Vacations employees also donated three office desks to teachers at John Bartram High School. The donations were very much appreciated by the students and teachers alike. “Sundance Vacations understands that a brighter future for Philadelphia starts with the children in our school systems, especially the students at John Bartram High School,” said Assistant VP of Sales Shane Lewis.

Do you have any recommendations for the next Sundance Vacations donation?

Sundance Vacations recently donated a vacation week to the Chicago Better Business Bureau in support of the Chicago BBB Torch Award for Marketplace Ethics. The company is honored to support the 13^th Annual Torch Awards Program. Sundance Vacations donated a seven night free vacation to one of Sundance Vacations’ numerous resort properties. The Torch Award ceremony will be held on Thursday, December 3^rd at the Holiday Inn Mart Plaza, Chicago. Sundance Vacations has a proud member of the Chicago Better Business Bureau since 2005.

Have you made a donation recently? What is your favorite charitable organization to donate to?

Sundance Vacations will send two fans to a Toby Keith concert on September 17^th at Aarons Amphitheatre in Atlanta, Georgia.

Charles and Mary Reinwald from Hallstead, Pa were randomly picked among hundreds of fans who turned out for the Toby Keith concert at the Toyota Pavilion at Montage Mountain in Moosic, Pa on September 5^th. Sundance Vacations gave away two free VIP tickets to the Toby Keith concert in Atlanta Georgia. Along with the tickets, the company also gave the winners airfare for two, hotel accommodations, and two backstage meet and greet passes pre concert.“We’re very excited for our Toby Keith concert courtesy of Sundance Vacations. I can’t believe we won,” said Mary Reinwald. “If people think this is a scam, they better start believing. I thought I had a snowballs chance, and we won. Sundance Vacations is an outstanding company,” added Charles Reinwald.

The Reinwald’s are huge Toby Keith fans, and sound anxious to attend the concert in Atlanta. Sundance Vacations is proud to send them and we hope they have a great time!

What was the best thing you ever won?

According to a Clarus Poll, a new nationwide poll finds that 88 percent of American workers are happy with their jobs. The survey, conducted by Clarus Research Group, found only 6 percent of workers unhappy with their current employment. Another 6 percent said they were neither happy nor unhappy. “In these tough times of high unemployment and uncertainty, many workers are happy that they have jobs,” said Ron Faucheux, president of Clarus Research Group. “However, despite the nationwide results, there were important differences among population groups, especially based on age, race, education and region.” Age is a major factor, with the youngest and oldest workers a wide 27 points apart. Only 69 percent of workers under the age of 30 are satisfied with their jobs, compared to 96 percent of those 60 and older.

WOW! Not hard to believe. Sundance Vacations participates in the Best Places to Work Program each year, and this year, for the third consecutive year, Sundance Vacations has been recognized as one of the Best Places to Work in Pennsylvania. Approximately 75% of the total evaluation consists of an employee survey that measures the employee experience. So, Sundance Vacations employees are saying that they love their jobs!

To read more of the Clarus Poll, please visit:  http://tinyurl.com/nlweq3

What is the best part about your job?

Congratulations team, we did it!! For the third year in a row, Sundance Vacations was named as one of the Best Places to Work in PA. Hundreds of employees anonymously participated in the survey process. Participation levels were so significant, that Sundance Vacations proves to be one of the best places to work, because of its employees.

Companies from across the state entered the two-part process to determine the 100 Best Places to Work in PA. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophies, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determine the top companies and the final ranking. Best Companies Group managed the overall registration and survey process.

This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Pennsylvania, benefiting the state’s economy, its workforce and businesses. Last year Sundance Vacations was named #12 Best Place to Work in PA.

Sundance Vacations will be recognized and honored at the Best Places to Work in PA evening awards ceremony on Tuesday, December 1, 2009, at the Hershey Lodge & Convention Center. The final rankings will be revealed at the ceremony. Stay tuned!

Pennsylvania Attorney General Tom Corbett, and Sundance Vacations Founders John and Tina Dowd

Sundance Vacations continues to keep up with their local communities. Sundance Vacations Founders John and Tina Dowd along with Carbon County Republican Committee friends and family recently gathered for a special meet and greet with Attorney General Tom Corbett. General Corbett spoke about the current political conditions in Harrisburg. Following the special meet and greet, General Corbett and the crowd attended a fundraiser picnic for Steve Serfass, a Republican Candidate for Carbon County Judge. With just 67 days left, General Corbett encouraged the crowd to get their vote out. General Corbett impressed the crowd including 14 year old Morgan Dowd. Following the picnic, Morgan said, “I like him, he’s practical.” Pennsylvania Senator David Argall was also in attendance at the meet and greet with Attorney General Tom Corbett. Senator Argall was impressed with the turnout despite the torrential downpours.